NAMBUCCA RIVER VILLAGE

Booking Terms and Conditions Nambucca River Tourist Park

Management reserves the right to amend or alter prices, sites and conditions at any time without notice.
Check in time for cabin & villa accommodation is from 2pm and from 12 noon for sites. Checkout time is strictly 10am for cabins and villas and 11 am for sites.

Unless previously arranged with reception, late departure fees may be incurred for occupancy exceeding these times.
Whilst we endeavor to meet our guest’s requests, site/cabin preference is not guaranteed.

Strictly only one vehicle is allowed per site/cabin.

Should you wish to vacate your site early due to weather conditions, no refund will be given. Tariffs and deposits are not refundable if your stay is cut short for any reason. You must be over 18 years of age to stay with us, if you are not accompanied by a parent or guardian.

We reserve the right to evict guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given, and charges will apply for any damage caused.

Please note that according to Australian standards top bunks and elevated beds are considered dangerous and not recommended for children under the age of 9. Australian Standards relate to the use of bunk beds and state that “Children under the age of 9 years are not recommended to use the top bunk. Also, children must not play on the top bunk”.


Low season and off-peak season – minimum 2-night stay in Villas – 1-night stays in cabins will incur a $30 surcharge – overnight on camp sites permitted. If you wish not to unhitch and utilise a drive through site, there will be a $10 surcharge.
Peak season (school holidays) –minimum 4-night on all accommodation.

Peak season (Easter long weekend) - minimum 4-night stay in Villas – minimum 2-night stay in cabins and on sites.
Peak season (October long weekend) - minimum 3-night stay in villas and 2-night stay on all cabins and sites.

Cancellations & Refunds

If you wish to change any details of your booking, please contact our park directly. We will do our best to accommodation you but cannot guarantee that changes can be made.


Low and Non-Peak Season Cancellations

Cancellations providing more than 14 days’ notice to the arrival date will be refunded their initial deposit minus a $30 administration fee. cancellations providing less than 14 days’ notice to the arrival date will forfeit the full deposit.


Peak season cancellations

If full payment is not received by the payment cut off dates, booking will be cancelled, and deposit refunded less a $30 administration fee.

Once payment cut off dates have passed, the only valid bookings are those that are paid in full. The following cancellation policy applies to valid, fully paid bookings:
A full refund (less a $30 administration fee) will only be provided if the site/cabin can be rebooked for the full original booking period.

For any part of the booking that cannot be rebooked, 50% of the fees for the unbooked period will be forfeited.
Refunds will not be provided until after the peak period has concluded.

Payments/Deposits

A deposit is required to secure each reservation. For all bookings, a deposit equal to the first night’s accommodation/site tariff must be paid at the time of making the reservation. Reservations will not be guaranteed without a deposit. We accept Visa and MasterCard for online and phone bookings. If a deposit is not paid by the required date, your reservation will be canceled.

Peak season deposit requirements:

December/January school holiday bookings – first nights tariff deposit at time of booking with final balance to be paid by the 30 November.

Easter Long Weekend – first nights tariff deposit at time of booking with balance payable by 28 February

October Long Weekend – first nights tariff deposit at time of booking with balance payable by the 31 August

Group Bookings

Group bookings are encouraged, though please note that deposit amounts will vary depending on the total of your booking cost. To discuss your group booking, please contact us directly.

Peak (high) season rebooking conditions.

For guests wishing to rebook for the following year in either the December/January, Easter and September/October School Holiday periods, the following rebooking procedure applies:

Contact reception prior to departure to secure your site/cabin for the same period the following year, along with your deposit to confirm your booking with us.


If you decide not to rebook with us prior to your departure, your cabin/site will be made available for other bookings.